Ops template · Dentist · Operations & team
Dental Hiring Scorecard (Front Desk + TC)
Interview scorecard for dental front desk and treatment coordinator hires who can book and enroll patients.
- Hire for revenue skills, not only friendliness
- Run consistent interviews
- Reduce costly mis-hires
What is inside
- Score dimensions
- Interview prompts
- Role-play tests
Why clinic owners use this
Most clinics do not lose patients because of clinical skill. They lose them in the handoff — slow follow-up, inconsistent phone language, weak consult closes, and no weekly scoreboard. This resource gives your team a simple standard you can train, measure, and improve.
Unlock the full hiring scorecard with the form above. Then put it into your next team huddle.
Inside this resource
What you will train from the Hiring Scorecard
Use the sample sections below with your team. Unlock the form on this page to get the full ops template with every checklist line, script, and scoreboard.
Score dimensions (1–5)
- Phone confidence
- Objection handling
- Empathy under pressure
- Detail / follow-up discipline
Role-play tests
- Price shopper call
- Insurance-heavy call
- No-show recovery call
- TC plan presentation with cost objection
Pass rule
- Average 4+ with no dimension below 3
- Must pass live role-play before offer
Keep building
Related resources
Unlock the next playbook your team needs after this one.
Operations & team
Multi-Location Org Chart
Roles, owners, and cadences for marketing across multi-location dental groups without chaos.
Websites & landing pages
Website Conversion Checklist
The page structure, offers, and CTAs every dental site needs to turn Google traffic into booked new patients — not just look pretty.
Websites & landing pages
Landing Page Copy Template
Fill-in-the-blank landing page copy for dental ad campaigns — headline, offer, proof, FAQ, and booking CTA.
Sales funnels
New Patient Sales Funnel
The end-to-end dental sales funnel: ad → landing page → lead → call → booked exam → show → case start.
Next step
Great hires still need a full patient pipeline
We fill the schedule and help your team convert it.